Testimonials & Awards

Here are some testimonials from our happy customers!

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You will not find a more professional, courteous and honest person than Bob.  He returned our calls immediately and came right out for the estimate.  His prices are very fair and he said it would be about a week to do and it was done right on time.  He even threw in a couple of extras to make a fantastic finished product.  The cleanup was fantastic, no mess at all.  Our pool looks better now then when Aqua Blue built it 13 years ago.  Thanks so much Bob and Custom Pool Renovations.

Warren & Pam

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We were very pleased to meet with Bob after having met with two other contractors.  Bob took more time with us than his competitors did, explaining the process and associated costs very thoroughly.

Bob made some great recommendations regarding tile and color choices, which we are very happy with.

The best part of contracting with CPR has been this–Bob did exactly what he said he would do, when he said he’d do it.  This includes all of the people that work with him.

All in all, it’s been a great experience and we love our new pool!!

J. Oelsner

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CPR Endorsement:

Our renovation was mild compared to some of Bob’s jobs. Our job involved demolishing a non-working waterfall, filling in unsightly planters, tile line repair, new cap and water line tile, dual skimmer replacement, complete pool equipment upgrade, deck restoration, and resurfacing a relatively large pool that was 30 years old. For a water feature new deck jets were installed. I did not realize that with the removal of the planters the deck drainage system had to be re-designed and fabricated. CPR did a great job on design and implementation of the new system; it has now been tested through several severe storms.

Of the four qualified local contractors, Bob and his staff seemed the most interested in discussing the project with us. His pricing was competitive and he had the most creative ideas for the project. Bob and Cindy were extremely helpful in the color and tile selection process, the result turned out beautiful. He and his staff completed the work in a timely fashion and he stayed with the job until the new water and plaster were balanced. In the process of the upgrade many existing problems that we were unaware of, were corrected, there were leak issues, cap tile orientation, leveling of the steps in the pool, water line leveling, etc. In addition to the new fresh appearance, now the pool equipment performs better than it ever did. The quality of the work was excellent and the cleanup was such that one would not know any construction had taken place. 

As a seasoned pool owner I felt I knew pools very well, every day I talked to Bob, I learned something new. I would highly recommend CPR for any pool work, new or a restoration.

E. Jones

Palm Bay NW

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Performance Feedback:
1. Initial Contact: I had 6 contractors recommended by friends and web searches to bid on my pool remodeling. Of these, 4 were interested and bid on the job after visiting with me at the job site. Of these 4, Bob’s visit was the most compelling as he understood the issues with the pool and recommended solutions that fit within my budget. He was easy to understand because he could explain things in detail, about the process of resurfacing the pool, the length of time and other factors. Bob was particularly helpful in tile selection and suggesting that painting the deck would come out good enough and I could avoid the cost of resurfacing the deck. His was the most complete & understandable proposal and broke out all costs, the schedule and all material into the options that I wanted such that I could pick and choose the options I wanted. His proposal was not the cheapest or the most expensive.
2. Workers: Every member of the crew, including all subcontractors, were very prompt, took care not to damage anything, moved furniture & plants off the deck and took apart the pool & spa fixtures, etc. with great care. All workers knew there stuff and did a great job, from prep work, resurfacing, cleanup and refilling the setting up the pool again. CPR spent a month coming back and making sure the chemicals were right and the new surface was curing OK.
3. Clean Up: As most know, the job of taking off the old surface of the pool is a difficult and dusty job. It really gets dust everywhere. Custom Pool Renovations did a meticulous job getting the dust off of everything including pressure washing the screen room, deck, floors, walls, roofing etc.
4. CPR Great to Work With: Together we overcame many unknown’s that occurred during the job such as schedule constraints, rain delays, parts delays and the nuances of the city inspection. Bob and his staff always kept their word as to the schedule, the price, and the tasks to be done and corrected all issues either on the spot or in a few days. We couldn’t have asked for a better experience. Highly recommend CPR! Bob was always so patient with our many questions and concerns. All were answered accurately and promptly. The pool & spa look beautiful! Thanks so much!

D. Young

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It is truly a great pleasure to have this opportunity to thank you for your beautiful restoration of my Swimming Pool.
Before your restoration of the total disfiguration of the interior of my pool I was very dejected and did not think there would have been any possible way that my pool could be a pleasure to look at ever again..  Your refinishing skills are superb.  Your reliability is second to no other.  The pool now looks better than it looked when it was first built.
Custom Pool, you are a true professional and really know how to make a pool look beautiful!!  When you give your word anyone can count on every thing you say and do.
THANK YOU!
Elsa J. Birchwood.

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Bob at Custom Pool Renovations and his team turned a unsightly pool into an amazing place, as you can see from the before and after pictures.

 

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Even after seeing the pool, which was in seriously bad shape, Custom Pool Renovations honored the price quote they’d given us in email. They were polite, friendly and extremely professional. They did an amazing job cleaning our pool. After our pool was clean and filled, Custom Pool Renovations, knowing we lived on a fixed income, were more than willing to work within our budget to continue servicing the pool. I would, without reservation, recommend Custom Pool to anyone. 

Keith Blodgett

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Custom Pool Renovations (CPR) definitely brought my pool “Back to Life”. After 15 years of use, I couldn’t keep my pool clean since the old marcite was coming off the inside of the pool and kept clogging the filter. I discussed my project with three different companies and Bob was awarded the contract. He ensured that all work would be completed within the agreed to time frame in our contract and it was. Unfortunately, I have not been that lucky with other contractors working at my house in the past. Bob showed up every day (even on weekends). We purchased some ceramic tiles (dolphins, fish, turtles, a starfish, a crab, and a coral reef) from Melissa, The Mosaic Tile Lady and he and Tommy installed them meticulously.  His price, work ethic and integrity exceeded our expectations! I would highly recommend his company to anyone based on their perfectionism and outstanding workmanship. GREAT job Bob! 

S. Smith

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“If you’re looking for exceptional service and results, this is the place.  Bob took our ideas and made them reality while making sure to include us regarding pavers,color, grout and the whole nine yards.We really appreciated this because many professionals can just focus on the job and usually forget the customers who have to live with the results.His crew was super friendly and knowledgeable and was always ready to help if we ran into a snag or question even after the pool was completed.The end result is a gorgeous pool and peace of mind.We recommend Custom Pool Renovations Inc a million times over- you won’t regret it.”

-J.T.

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Press Release “Custom Pool Renovations Inc Receives 2014 Best of Palm Bay Award”  “Custom Pool Renovations Inc has been selected for the 2014 Best of Palm Bay Award in the Swimming Pool Contractor category by the Palm Bay Award Program.”V__93BE